Last updated: 12 September 2026
In these terms, unless the context requires otherwise:
Headings are for convenience only and do not affect interpretation. References to "including" mean "including without limitation".
By downloading, installing, or using tScrub, you agree to these terms on behalf of yourself and any organisation you represent. If you do not agree, do not use the software.
If you are accepting these terms on behalf of an organisation, you represent and warrant that you have authority to bind that organisation. These terms apply to all versions and updates of the software and to any related materials, unless expressly superseded by a signed written agreement.
The core erasure engine is provided under an open-source licence, whose terms govern your use of the engine. Paid features are provided under separate commercial terms, which are incorporated by reference where you have purchased them.
Any licence granted is non-exclusive, non-transferable, and revocable in accordance with these terms. You may not remove, obscure, or alter proprietary notices, and you must retain any attribution required by the applicable licence.
tScrub incorporates third-party and open-source components, including sedutil-cli, nwipe, nvme-cli, hdparm, lftp, and standard Linux utilities. Those components are provided under their own licences, which apply to the relevant component and are available with the software or from the respective authors.
We make no warranty in respect of third-party components, and your use of them is subject to their own terms. Where the terms of a third-party licence conflict with these terms, the third-party licence prevails for that component only.
You must not reverse-engineer, decompile, or create derivative works of the software except as expressly permitted by its licence; use it for any unlawful purpose; or access, destroy, or interfere with data you are not authorised to destroy. You must comply with all applicable laws in your use of the software.
You must not resell, rent, lease, or otherwise commercialise access to paid features, and you must not circumvent or attempt to circumvent any licence or signing controls. You are responsible for the security of any Licence issued to you.
tScrub performs irreversible data destruction. Once a sanitisation operation has been performed, the data on the affected media cannot be recovered. You are solely responsible for selecting the correct media, confirming you are authorised to destroy the data on it, and verifying the result before disposal.
You are also responsible for ensuring that any data you may need to retain has been backed up before use. We are not responsible for the loss of any data, however caused. You remain the data controller for any personal data stored on media you process.
If you operate in a regulated sector (for example, financial services or healthcare), you represent and warrant that you hold all necessary authority to destroy the data concerned, and that your use of tScrub complies with applicable laws and regulations, including, where relevant, FCA, PRA, NHS, and UK GDPR requirements.
You acknowledge that compliance with those requirements is your responsibility and that tScrub is a tool; a Report is evidence of what the software did, not a legal certification of compliance. You will indemnify us for any liability arising from a breach of the representations in this section.
A Certificate is generated from the Report or Reports you upload to the Certify Service and reflects the contents of those Reports only. We verify the integrity of the Report (its SHA-256 checksum and, where applicable, its digital signature) but do not ourselves perform, witness, or independently verify the sanitisation operations recorded in the Report. A Certificate is therefore a record of a verified Report, not an independent attestation of physical destruction, and you remain solely responsible for the accuracy of the Reports you submit. Reports uploaded to the Certify Service are processed as described in our Privacy Policy.
Paid tiers are charged in GBP and exclude VAT, which is added at the applicable rate. Fees are payable in advance and are non-refundable except where required by law. Unless otherwise agreed in writing, invoices are payable within 30 days of issue.
We may charge interest on overdue amounts at the rate permitted by the Late Payment of Commercial Debts (Interest) Act 1998, and may suspend paid features while any amount is overdue. You will provide a valid VAT registration number where applicable.
Support is provided as described in the relevant paid plan during our published support hours. We will use reasonable efforts to maintain availability of any hosted service, but we do not guarantee that the software or any service will be uninterrupted, error-free, or free of security vulnerabilities.
No service-level agreement applies unless it is expressly set out in a signed agreement. We may suspend access for scheduled maintenance or where reasonably necessary to protect the security or integrity of the service.
All intellectual property rights in tScrub and its documentation remain with their respective owners. Nothing in these terms transfers any ownership to you.
Any suggestions, feedback, or ideas you provide may be used by us without restriction or compensation. You may not use our name, logo, or trademarks without prior written consent.
Each party will keep confidential any non-public information received from the other and use it only to perform its obligations under these terms. This obligation does not apply to information that is or becomes public through no fault of the recipient, was independently developed, or must be disclosed by law or a regulator.
The confidentiality obligations in this section continue for three years after termination, or indefinitely for information constituting a trade secret.
To the extent either party processes personal data under these terms, it will do so in accordance with the UK GDPR, the Data Protection Act 2018, and any other applicable data protection law. Each party will implement appropriate technical and organisational measures and will provide reasonable cooperation in respect of data subject requests and regulator enquiries.
Our handling of personal data collected via our website is set out in our Privacy Policy. Where you process personal data on media using tScrub, you remain the controller of that data.
The software is provided "as is" and "as available", without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that it is error-free, uninterrupted, or suitable for your compliance requirements.
In particular, we do not warrant that any Report will meet a particular standard, and you are responsible for satisfying yourself that your use of the software meets the requirements of any applicable regulation or audit.
You will indemnify, defend, and hold us harmless against any claims, losses, damages, or liabilities (including reasonable legal costs) arising from your unlawful use of the software, your breach of these terms, or your breach of the compliance representations in section 7, except to the extent caused by our negligence.
We will give you prompt notice of any such claim and reasonable cooperation at your expense.
To the maximum extent permitted by law, our aggregate liability under these terms will not exceed the fees paid by you in the twelve months preceding the event giving rise to the claim. Where you use the software without payment, our aggregate liability will not exceed £100.
We will not be liable for any indirect, incidental, special, or consequential loss, or for loss of data, profits, revenue, goodwill, or business opportunity. Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law.
The software may be subject to export control or sanctions laws, including those of the United Kingdom. You must not use, export, or re-export the software in violation of applicable export control or sanctions laws, or to any sanctioned person, entity, or destination.
You represent that you are not located in, or acting on behalf of a party in, a jurisdiction subject to comprehensive sanctions applicable to the software.
We may suspend or terminate access to paid features immediately if you breach these terms or fail to pay fees when due. You may stop using the software at any time; termination does not entitle you to a refund of prepaid fees.
On termination, you must cease use of any paid features. Sections 10, 11, 12, 13, 14, 15, and 22 (and any other provision that by its nature should survive) will survive termination.
Neither party will be liable for failure or delay caused by events beyond its reasonable control, including acts of God, natural disaster, epidemic or pandemic, war, terrorism, industrial action, or failure of utilities or networks.
The affected party will give prompt notice and use reasonable efforts to mitigate the effect. If a force majeure event continues for more than 30 days, either party may terminate the affected paid features on written notice.
If any provision of these terms is found to be invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.
These terms, together with any documents referred to in them, constitute the entire agreement between the parties in relation to the software and supersede any prior representations or understandings. No variation is effective unless agreed in writing.
You may not assign, novate, sublicense, or otherwise transfer any of your rights or obligations under these terms without our prior written consent. We may assign these terms to a successor in connection with a merger, acquisition, or sale of all or substantially all of our assets, without your consent.
Notices under these terms should be sent by email to [email protected] (for us) or to the address you provided when registering (for you).
Email notices are deemed received on the next business day after sending, provided no delivery failure is received. You will keep your contact details current.
These terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. The parties submit to the exclusive jurisdiction of the courts of England and Wales, and each party waives any objection to venue or forum on grounds of inconvenience.
If you are a consumer (acting wholly or mainly for purposes outside your trade, business, craft, or profession), nothing in these terms excludes or limits any right you have under mandatory law, including the Consumer Rights Act 2015. Where any provision of these terms conflicts with mandatory consumer protection law, that law prevails and the provision applies only to the extent it may lawfully do so.
Nothing in section 22 prevents a consumer from bringing proceedings in the courts of the country in which they are habitually resident.
These terms are a contract between you and tScrub, a trading name of TFix Ltd, a company registered in England and Wales with company number 07892418 and registered office at Generator Business Centre, 95 Miles Road, Mitcham, Surrey, CR4 3FH. VAT registration number: GB 156 1511 30.
You can contact us at [email protected].